Thursday 11 April 2019
Aston Villa, Birmingham B6 6HE
Bereavement Services despite being high profile council services are still under increasing pressure to become self-sustaining commercial ventures whilst still taking into account the vulnerability of their service users.
The service area is also facing changing cultural requirements as well as being held responsible for caring for the environments in which their services work. More recently the historical value of cemeteries and their assets is being increasingly recognised. Added to this catalogue of responsibilities is the need to meet a long list of new and current legislative demands.
Whilst these challenges have to be met, the heart of the service is still to ensure it considers its customers’ needs at the most vulnerable time in their lives.
Service delivery is therefore having to change. APSE recognises this need, and through the provision of this seminar and its wider networking services, APSE can help elected members, managers and officers hear examples of how these changes can be brought about.
The aim of the seminar is to highlight best practice and innovation, which together will prove invaluable to the development of future Bereavement Services.