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Association for Public Service Excellence
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Delegate Feedback

 

Adrian Andre,  Powys Council after attending Principles of Contract management

“thoroughly enjoyable and worthwhile ”

 

Sally Beech, Powys Council after attending Principles of Contract management

“really useful to be able to question a legal professional ”

 

Vincent Russell, Denbighshire Council after attending Principles of Fleet management

“clear and concise. Very good – would recommend. Both tutors excellent.”

 

Bobby Maddox, Belfast council after attending Accident and Incident Investigations for dutyholders

very good course to be part of and to now use the knowledge for future investigations”

 

Jim McIvor, Derry council after attending Accident and Incident Investigations for dutyholders

 “Excellent”

 

Justine Spencer, Derbyshire council after attending Marketing your local authority services to business customers

Rene was very enthusiastic and was helpful in making it relevant to each individual and the services they were representing”

 

Jackie Grant, Cherwell and South Northants council after attending Marketing your local authority services to business customers

 “excellent trainer, very thorough and knowledgeable and good communicator, kept everyone engaged.”

 

Gary Meyers, South Gloucestershire Council after attending Supervisory skills in frontline services

“really enjoyed the course, pace and atmosphere. well facilitated”

 

Brent Richardson, West Lindsey Council after attending Supervisory skills in frontline services

“ trainer was very clear and sure of what she was doing”

 

Sharon MacDonald, Midlothian Council after attending Supervisory skills in frontline services

“Jan was very engaging and kept the group focused throughout the course”

 

Lorraine Horton, Vale of Glamorgan Council after attending Supervisory skills in frontline services

“Jan was a very good trainer, made it fun and the day flew by. It was interesting to find out what our personalities were like. I would recommend the course”

                       

Lorinda Trebaczyk, Bath and North East Somerset council after attending Using Volunteers – what local authorities need to know

“well organised, great tutors and good handouts”

 

Angus Duncan, Falkirk council Using Volunteers – what local authorities need to know

“an excellent course, well run and presented with good discussions and networking opportunities”

 

Andrew France, Sheffield City Council after attending Project management in local government 

 “very enjoyable and valuable information”

 

Tom Grant, Barnsley council after attending Project management in local government 

Jan made a potentially dry subject interesting”

 

James Baxter, Ipswich council after attending Project management in local government 

very well presented course, with relaxed atmosphere”

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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