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Association for Public Service Excellence
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Who we are
What we do
Events

Master Classes

Our Master Classes are delivered jointly with partners to provide the legal, practical and specialist area expertise to help managers deliver front line services.

Below is a list of upcoming Master Class courses. Click here to book online.

Mock Trial in a Box

Please click here for course fees after 1st April 2017.

20 March 2018

Book now!

Mock Trial in a Box
Developing a customer focused service culture

Please click here for course fees after 1st April 2017.

28 March 2018, Glasgow
25 May 2018, Central London 

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Developing a customer focused service culture
Highway Liability

Please click here for course fees after 1st April 2017.

21 May 2018, Manchester
28 September 2018, Glasgow

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Highway Liability
Catering Tenders

Please click here for course fees after 1st April 2017.

03 May 2018, Birmingham 
27 June 2018, Central London

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Catering Tenders
Developing and Delivering a Commercial Strategy in your Authority

Please click here for course fees after 1st April 2017.

07 February 2018, Belfast

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Developing and Delivering a Commercial Strategy in your Authority
Principles of Modern Parks Management

Please click here for course fees after 1st April 2017.

27 February 2018, Glasgow
14 March 2018, Oxford
21 May 2018, Birmingham
20 June 2018, Central London 

Book now!

Principles of Modern Parks Management
Delivering creative and effective marketing campaigns

Please click here for course fees after 1st April 2017.

20 February 2018, Cardiff
14 March 2018, Stafford 

Book now!

Delivering creative and effective marketing campaigns
Effective Accident and Incident Investigations for Duty Holders

 

Please click here for course fees after 1st April 2017.

12 March 2018, Manchester 

Book now!

Effective Accident and Incident Investigations for Duty Holders
How to make a profit from selling your local authority services

Please click here for course fees after 1st April 2017.

16 March 2018, Manchester 
20 April 2018, Central London
07 June 2018, Nottingham 

Book now!

How to make a profit from selling your local authority services
Marketing your local authority services to business customers

Please click here for course fees after 1st April 2017.

06 March 2018, Newcastle 
20 March 2018, Central London

Book now!

Marketing your local authority services to business customers
Health and Safety in Waste and Environmental Services for Managers

Please click here for course fees after 1st April 2017.

08 June 2018, Central London

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Health and Safety in Waste and Environmental Services (for manager and supervisors)
ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)

Please click here for course fees after 1st April 2017.

25 June 2018, Nottingham 

Book now!

ICCM - Legal and Practical Management of Cemeteries (Ensuring Compliance)
Health and Safety - Working on Highways and Verges

Please click here for course fees after 1st April 2017. 

06 March 2018, Gateshead 
26 March 2018, Manchester
11 April 2018, Central London 
16 May 2018, Glasgow
15 June 2018, Birmingham 

Book now!

Health and Safety - Working on Highways and Verges
Principles of Contract Management

Please click here for course fees after 1st April 2017.

29 January 2018, Stafford 
22 March 2018, Central London 
04 June 2018, Manchester 

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Principles of Contract Management
Principles of Fleet Management

Please click here for course fees after 1st April 2017.

24 April 2018, Manchester 
22 June 2018, Cardiff

Book now!

Principles of Fleet Management
Health & Safety Enforcement - What environmental health officers need to know

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Health & Safety Enforcement - What environmental health officers need to know
CDM Regulations Refresher

Please click here for course fees after 1st April 2017.

01 May 2018, Glasgow
19 June 2018, Manchester 

Book now!

CDM Regulations Refresher
Effective Accident and Incident Investigations for Regulators

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

Effective Accident and Incident Investigations for Regulators
How to make a profit from restaurants, cafeterias and events

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

How to make a profit from restaurants, cafeterias and events
ICCM – Exercising Rights of Burial

Please contact Jan Kennedy, Head of APSE Training (jkennedy@apse.org.uk) for further details.

ICCM – Exercising Rights of Burial

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

           

 

          

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