Presentations
Speaker Presentations
Benchmarking in Australia and New Zealand: how do they do it?
Annalisa Haskell, Chief Executive Officer, Local Government Professionals Australia
Debbie Johns, Head of Performance Networks, APSE
Perceptions of council’s performance: what do the public think?
Paul Smith, Director for Government & Public Sector, Survation
APSE Overall Council of the Year 2016: Nottingham’s improvement journey
Andy Vaughan, Corporate Director, Nottingham City Council
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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