Presentations
Speaker Presentations
Performance management in America
Bertha Johnson, City of Durham Budget and Management Services Director, North Carolina, United States of America
Benchmarking the performance of councils in France
Hervé Guillaume, Co-ordinator, Association Des Villes Pour La Propreté Urbaine
How are front line services in the UK performing?
Debbie Johns, Head of Performance Networks, APSE
Latest opinion polls on local government front line services
Paul Smith, Director for Government & Public Sector, Survation
Climate change emergency and funding the gap
Dr Peter Kenway, Director, New Policy Institute
Panel discussion
How can front line services respond to climate emergency?
Jayne F Jones, Commercial Manager, Facility Services, Argyll and Bute Council
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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