Microsoft Teams Guide

You may be on hold for a few seconds until you’re admitted to the meeting.

If you’ve joined the meeting early, you may not be admitted until the official meeting start time.

We do not recommend running teams in your browser, but you may try opening the meeting in Microsoft Edge. Alternatively, please try downloading the free app on your computer or phone.

We highly recommend not running Teams in virtual workspaces like Citrix.

This is usually due to poor internet connection; please use an ethernet cable or sit close to your WiFi box for these online events.

Any issues on APSE's end will be rectified as quickly as possible.

Please click the "speech bubble" icon in the toolbar in the top-right of your screen.

Please try restarting your device or using a different device such as a smartphone. You can use personal devices.

In the rare event that the session will not be going ahead, APSE will notify delegates as soon as possible.

Please try leaving and re-entering the meeting as this is rarely an issue on APSE's end.

If there is an issue on APSE's end, delegates will be notified and it will be resolved as soon as possible.

Please contact your organisation’s IT helpdesk or refer to Microsoft’s official troubleshooting guide.