Defining and measuring productivity in frontline services - APSE Roundtable
Friday 21 March 2025, 11.00-12.30, MS Teams
This roundtable is free for APSE members
Led by Debbie Johns, Head of APSE Performance Networks, Jen Woolford, Director of Public Policy Analysis, Office for National Statistics (ONS), and Richard Heys, Deputy Director and Deputy Chief Economist, ONS.
‘Productivity’ measures gained some momentum recently, particularly in England with councils being asked to submit ‘Productivity plans’ by the 19 July 2024 despite the General Election taking place on the 4 July. Although it has since been announced by the new government that Oflog will be closed, the theme of productivity and an ending of ‘waste in public services’ remains a key theme of government. But what are considered good measures for productivity and how can these be defined? Join local authority colleagues from across the UK to discuss best practice and overcoming challenges.
Topics include:
- What measures are used nationally to assess productivity levels?
- How can these measures translate to a public policy context?
- What are the challenges with productivity measures?
- Despite budget reductions and an increase in demand for services, how is local government performing in productivity across key frontline services?
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Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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