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Association for Public Service Excellence
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Leading a Customer-Focussed Culture in Local Authorities trainers

Fiona has worked in the local government space for more than 30 years.

Starting her career, on the frontline in youth and community services in 1992, Fiona is passionate about delivering outstanding services which make a difference in local communities.

Fiona has managed projects, programmes, and services across a broad range of local government settings, developing partnerships across the public, private and voluntary sectors. Her special interests are leadership and management, climate and the environment, equitable workforces, and professional development.

Fiona moved to APSE, as the Head of APSE Training, in 2019, where she oversees a team of core staff and Associate trainers in providing inspiring learning and development opportunities which nurture talent and enable professional growth.

Fiona is a Chartered Fellow of the CIPD, is Prince2 and MSP certified, has a Post-graduate Diploma in Business Administration (DMS), is a qualified teacher (QTS) with a PGCE in Secondary Education and is a Carbon Literacy Facilitator.

Fiona can be contacted on: 0161 772 1810 |  [email protected]

Fiona Sutton-Wilson 

Head of APSE Training

 

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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