The Association for Public Service Excellence (APSE) is a networking community that assists local authorities who are striving to improve their frontline services.
APSE works with more than 250 local authorities across the UK to advise and share information and expertise on a broad range of frontline public services. These councils are supported by a team of experts, who draw upon a wealth of knowledge in areas such as policy and practice, as well as in vital frontline service areas.
Members of APSE have access to many excellent benefits that help local authorities to grow. These include regular briefings on the latest policy developments and operational issues, access to groups and forums that allow authorities to come together to share information and collaborate, and the ability to anonymously ask for - and give - advice on a range of service issues.
One of the most important benefits APSE membership offers is the opportunity for local authority service providers to have their views voiced and represented at a national level. APSE carefully develops this voice by collaborating with members, and supports it using research, extensive campaigns and consistent media activities.
APSE conducts research, publishes reports, and campaigns to create a positive role for local government, helping them to deliver high quality, effective and efficient public services. APSE's targeted training programme, regular briefings and inclusive events strive to keep council officers and elected members constantly updated on the latest public service issues. There is also APSE Solutions, an in-house team that works closely with individual authorities, offering high quality consultancy and interim management support for members and other relevant organisations. APSE has also developed the innovative Performance Networks service, which is the largest national voluntary local government benchmarking service.
APSE is here to help local authorities and endeavours to do everything possible to help them achieve excellence in their frontline services.