Association for Public Service Excellence
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The Magnificent Seven

The Magnificent Seven

This outstanding award will recognise the best and most innovative local authority in the UK. Focusing on their delivery of frontline services, the Award seeks to celebrate those councils who are achieving excellent results in a wide range of different service areas.

All of the finalists were have demonstrated their commitment to implementing innovative ideas, and excellence in public service delivery across a range of frontline services, supporting continuous improvement in local public services.

Paul O’Brien, APSE Chief Executive, said, “This year’s Overall Council of the Year finalists have proven themselves to be excellent at implementing exciting, innovative projects and new ways of working. Local authorities have been described by many as the 'fourth emergency service', and the pandemic has thrown into sharp relief just how much this rings true. From waste collectors to chief executives, there has been a coming together of operational expertise and strategy. The finalists are a credit to the communities they service."

The winner of the prestigious APSE Overall Council of the Year Award 2021 will be announced in Birmingham at the APSE Annual Service Awards Charity Dinner on Thursday 9 September.

Congratulations to this years ‘Overall Council of the Year in Service Delivery’ which are:-


Armagh City, Banbridge & Craigavon Borough Council

East Ayrshire Council

Lancaster City Council

Neath Port Talbot Council

Swansea Council

Telford & Wrekin Council

Wigan Council


Notes to editor:

  • All entries (even unsuccessful ones) help contribute to the Overall Council of the Year shortlist.
  • 7 organisations were shortlisted for this year's Overall Council of the Year award.
  • Winners will be announced at the APSE Annual Service Awards Charity event on Thursday 9 September 2021.
  • To learn more about the APSE Annual Seminar and the Awards Dinner click here
  • Social media @apsenews @apseevents #APSEServiceAwards21


Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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