Association for Public Service Excellence
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Network News - January 2020

Happy New Year from everyone at Performance Networks!

You should by now have received your performance networks calendar which gives you notification of some of the important dates coming up in the year. If you have not received your calendar or would like another, please contact the team performance.networks@apse.org.uk


Performance Networks Awards 2019

We enjoyed another fantastic conference in Blackpool back in December, welcoming speakers from across the UK, France and as far as the United States. The awards were a wonderful celebration of the hard work and dedication of local government frontline services. Congratulations to everyone, click here to see a full list of all of the finalists and winners.


What reports will i receive?

Second batch reports will be processed during February and March and reports will be issued throughout March and April. As usual, all authorities will receive an updated electronic version of the report, an updated PI standings report and an updated Performance at a Glance report even if they have not made any amends from the first batch of reports. Following the completion of the second batch reports, we will then go on to produce the last of the reports containing Year 21 data, including the Direction of Travel reports and Summary reports.


Web Portal

Our brand new web portal is now live. To check you are registered email performance.networks@apse.org.uk. The new portal now includes individual log-ins and allows for more reports and analysis to be uploaded onto the web. Within the new portal you have the ability to:

• Download the new data collection templates each year
Update the service profile tables (SPTs)
View and download all of your performance reports including those relating to previous financial years
View the performance networks calendar including the submission deadlines and dates of key meetings relating to performance networks
Upload your completed data templates
Arrange bespoke training for your authority
Access and download customer satisfaction surveys relating to your service area
Grant different members of staff access to different elements of the portal


Data Completion Training

Data completion training, which is free of charge to members, will be scheduled for June - July 2020. Please click here to register your interest.


Dates for your diary!

Forthcoming working groups in Manchester:

Sports and leisure 11-Feb-20
Transport 12-Feb-20
Street lighting 13-Feb-20
Roads, Highways and DMG 13-Feb-20
Catering 13-Mar-20
Parks 18-Mar-20
Buildng cleaning 19-Mar-20
Building maintenance 24-Mar-20
Refuse collection 25-Mar-20
Street cleansing 25-Mar-20

Click here to book onto any of the above meetings.



Performance Networks Members Portal

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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