Bereavement Services are under increasing pressures to become self-sustaining commercial ventures, be adaptable to meet changing ethnic and lifestyle requirements and able to meet new legislative demands. Whilst these challenges must be met, ensuring customer service and empathy remains at the heart of service delivery is paramount.
Service managers are facing new and additional challenges including: dealing with increasing public health funerals, protecting and enhancing the local environment, preserving monuments and important historical graves, increased funeral poverty and reductions in budgets.
This seminar brings together a range of expert speakers who will showcase how they are meeting the challenges and creating bereavement services that are sustainable for the future, alongside maintaining excellence and empathy. There will also be the opportunity to network with colleagues and meet exhibitors of products and services which will help Bereavement Managers in delivering higher quality services.
The National Memorial Arboretum
After an exceptional experience last time, we knew there was no better place to host this year’s seminar than this truly unique and meaningful venue. Set in the heart of Staffordshire, the Arboretum offers a powerful blend of reflection, learning, and inspiration — the perfect backdrop for an event that brings together industry leaders, practitioners, and policy makers.
Join us as we explore the future of cemeteries and crematoria services, share best practices, and connect with peers in a setting that honours the past while looking ahead.
This seminar also includes the APSE Cemeteries and Crematoria Innovation Award 2025 - recognising the excellent work that is happening in the sector across the UK. The closing date for submissions is Wednesday 16 April. Click here to find out more and download an application form.
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