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Performance Improvement: Making a difference in Northern Ireland's New Councils

Performance Improvement: Making a difference in Northern Ireland's New Councils

The Braid Town Hall, Museum and Arts Centre, Ballymena
Friday 1 July 2016

 

Information for delegates

This seminar will explore the use of performance information to drive improvements across all different services. It will explore the opportunities to use data in a dynamic context. With case studies highlighted from across the UK we will explore how data can be used in frontline services as well as the strategic centre. In a Northern Ireland context we will also ask how performance information can help embed a culture of performance improvement in our new Northern Ireland APSE member authorities.

 

Annual General Meeting 2016

The seminar will also host the APSE Northern Ireland AGM 2016. This is an opportunity for APSE members in Northern Ireland to receive accounts and a report on activity as well as make nominations for positions to the APSE Annual General Meeting. Please ensure your authority is represented. Lunch will be provided at the end of the AGM enabling you to network with colleagues from across Northern Ireland. A copy of the constitution, minutes of the AGM 2015 and the agenda for this year's AGM are available from the APSE secretariat.

 

    Presentations

    Human Resources and Performance Management
    Wendy Henderson, City of Edinburgh Council

    Performance Improvement: Challenges and Opportunities - A Derry City and Strabane District Council Perspective
    Ellen Cavanagh, Derry City and Strabane District Council

    Performance networks in Northern Ireland
    Debbie Johns, Head of Performance Networks, APSE

    Promoting excellence in public services

    APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

     

     

     

     

     

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