APSE Cemeteries and Crematoria Seminar 2017
APSE is pleased to announce the holding of its annual Cemeteries and Crematoria Seminar which is taking place on the 20th April 2017 at the Hinckley Island Hotel, Watling St, Burbage, Hinckley LE10 3JA Leicestershire.
Kindly sponsored by:
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View the full programme here
The seminar will look at how despite these austere times services are still being improved. We will look at :
- The key issues for today’s Bereavement Services and what the future may hold.
- Why the Burial and Cremation (Scotland) Act has been reviewed and revised and the improvements this will bring
- How service managers are balancing the requirement to develop income generation against the need to ensure the vulnerability of the bereaved is not exploited.
- How local authorities are dealing with funeral poverty and developing affordable and sensitively delivered funeral services.
- The difficulties and solutions to developing new cemetery grounds.
- How the local authorities are changing the approach to service delivery to ensure improvements can be delivered and customer needs met.
- The benefits of accurate and accountable memorial safety inspection systems in cemeteries and churchyards.
- The art and hidden messages contained within our cemetery memorials
- Developing the APSE Bereavement Services Customer Survey – an interactional experience!
Speaker Presentations
Cheryl Paris, Senior Policy Advisor - Health Protection, Scottish Government
Municipal Funeral Services – are they all the same?
Andrew Bond, Bereavement Services Manager, Wigan Metropolitan Borough Council
The importance of regulation within Genealogy Research
Anthony John, Fraser and Fraser
Charles Stride Cemeteries Technical Officer, East Riding of Yorkshire Council
Developing a new cemetery - plain sailing or stormy waters?
Tom Banks, Assistant Landscape Architect and Paul Wright, Divisional Manager - Open Space services, Halton Borough Council
City of Lincoln Crematorium - ‘Not getting left behind’
Nick Barton – Bereavement Services Officer, City of Lincoln Council
Cemetery Memorials – uncovering the hidden messages
Simon Morgan MS-Group Ltd Cardiff
Developing the APSE Bereavement Services Customer Survey – an interactive experience!
Wayne Priestley Principal Advisor APSE
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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