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APSE Online Building Maintenance event - Ensuring quality in future service delivery

Thursday 30 July 2020 -10.30am-12pm

APSE Online Building Maintenance event - Ensuring quality in future service delivery

An event to explore how we ensure quality in future service delivery

View the programme here

About the Webinar

The context of housing, building maintenance and repairs services continues to develop at a rapid pace. Local authorities have innovated and adapted their approaches to meet the challenges in this changing environment. COVID-19 has had a dramatic impact on service delivery and has brought the need to provide a quality service and a safe living environment for the community into sharper focus.

This online event brings together expert speakers in the sector who will outline and showcase approaches to innovation, how to ensure the wellbeing of the workforce and deliver a quality service that is sustainable for the future.

Presentations

Building an in-house service fit for the future

Chris Cutforth, Capital Works Group Leader, Swansea Council

Here to listen: Suicide prevention and keeping people safe

David Doran, Health & Safety Advisor, East Ayrshire Council

Homes at the Heart – the campaign for a oncein-a-generation investment in social housing

Lucy Grove, Director of Strategic Communications and Campaigns, National Housing Federation 

A retrofit to achieve Net Zero

Katie Greenhalgh, Energy Projects Manager, Nottingham City Council 

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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