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Association for Public Service Excellence
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2021

BC0195 - Communication with building cleaning frontline staff - 170821

A Member Authority are currently reviewing the way that they communicate with their frontline building cleaning workforce that do not report to the central base. The Member Authority are interested in hearing what other councils have in place for their building cleaning staff. In particular the Member Authority is seeking information regards how other councils communicate risk assessments, and SOP’s electronically to their workforce.


BC0194 - Recalculating cleaning requirements – 090821

A Member Authority are currently preparing for the return of staff to council offices from September as restrictions ease. However, staff will continue to work from home some of the time, and - for the foreseeable future. Therefore, offices are likely to remain only around one third occupied at any time. 

The Member Authority is keen to hear how other authorities have (or are planning to) recalculate cleaning requirements in the face of reduced building occupancy.


BC0193 - SLAs for Building Cleaning and Catering – 020821

A Member Authority are currently undertaking a review of their SLA’s for building cleaning and catering and is seeking information regarding what other authorities have in place. Specifically they are keen to see examples of SLA’s that other authorities have in place.

 

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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