apse
Association for Public Service Excellence
  • Linkedin Logo
  • YouTube Logo
  • WhatsApp Logo
  • X Logo
  • X Logo
Events
Who we are
What we do
Events

2021

COM0023 - Advertising on council uniforms - 200921

This local authority would like to hear from any others who have introduced advertising on staff uniforms.


COM0022 - Digital advertising - 160821

A member authority would like to hear from other authorities around any work you have done around digital advertising.

They would appreciate any information in the following areas:
  • Have any local authorities experience of installing digital advertising screens, either in partnership, as a concession or managed by yourselves?
  • What benefits have digital advertising screens brought to the council and local area, e.g. income, benefits to local businesses, etc.?
  • Have local authorities met any objections, barriers or obstacles to digital advertising screens?
  • Would respondents be happy provide contact details for further discussion.

COM0022 - Commercial Strategy information - 220621

A member authority has a strategy for their traded environment services and we are currently reviewing this post Covid.

They are keen to promote a ‘golden thread’ throughout their local authority so that commercialisation features prominently within all services plans/strategy documents. They would be keen to hear from any other local authorities who would be willing to share their commercial strategy documents.


COM0022 - Providing back office functions to other authorities - 070521

A member authority is seeking to understand if any other authorities are providing or have provided back-office support functions to other authorities on a traded, delegated function or shared service basis and if so, are they single service areas or multiples packaged as a suite?

Examples may include some or any of the following:

  • Asset/Building Management
  • Fleet
  • Human Resources
  • Information Technology
  • Legal
  • Leisure Centre Membership services
  • Payroll
  • Procurement etc.

COM0021 – Software / CRM systems in Commercial Activity – 150421

This APSE member is exploring investment in software to assist in the management of commercial activity. Key components would be:-

  • Anniversary date triggers/reminders for tenders or re-tenders
  • Plug-in systems to council financial software ( such as Oracle )
  • Data reports – such as spend per client
  • Client intelligence system – such as last contact/links to SLAs or contracts with clients
  • They would therefore be grateful to receive the following information.
  • Have you purchased any such system? If so from which company? How successful has the system been in assisting you manage and develop commercial activity?
  • Have you created or adapted internal council software systems to accommodate the functions of a commercial CRM system? How successful has this approach been?
  • Do you have any cost information around system purchase, development or implementation?

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

  • Linkedin Logo
  • YouTube Logo
  • WhatsApp Logo
  • X Logo
  • X Logo