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Association for Public Service Excellence
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2018

SL0206 - Competitive response to Budget operator - 271118

A member authority is looking at its competitive response to the arrival of a budget operator.

Do you have any examples of initiatives taken following the arrival of a major budget operator into the market place that proved successful?

Particularly interested in:
• Pricing
• Changes to membership packages
• Approach to marketing
• Investment

Any thoughts on your experience over the first 6 months would also be welcome.

 

SL0205 - 3G Artificial Grass Pitches - Financial Information - 241018

A member authority is embarking on a plan to install a 3G pitch and is seeking financial information for the cost of running similar facilities:

The pitch will be a full-size FA 11-a-side pitch with appropriate run off areas around the pitch to enable it to host adult matches.
The pitch will be floodlit with approximate opening hours as follows:
9am to 10pm Monday to Friday
9am to 6pm on Saturday
9am to 10pm on Sunday

What has been you income and expenditure over the last 5 year period?

 

SL0204 - Outdoor Educational Residential Sites - 031018

A member authority is reviewing the running of their outdoor educational facilities

1. Do you run such a centre as a profitable commercial venture?
2. Have you opened / closed such facilities in the last 5 years?
3. Have you moved such facilities to an arms-length organisation or charitable body?

 

SL0203 - Leisure Management Software - 280918

A member authority is reviewing their choice of leisure management software
Please can you assist with the following:

1. What leisure management systems do you use?
2. What are the annual costs for the system(s)?
3. How much did it cost for the system to be installed?
4. What hardware was put in to support the leisure system and any costs?

 

SL0202 - Leisure Retail Supplier in Leisure Centres - 280918

A member authority is reviewing the supply of leisure clothing and equipment within their facilities
(e.g. swimming costumes, swim goggles etc).

1. Who is your main supplier?
2. What range of clothes/equipment do you stock?
3. Do they provide promotional material?

 

SL0201 - Compare Fees for Pitches across the country

A member organisation is reviewing the fees they charge for pitch hire and would like to find out what other Authorities in the country charge for theirs.

They have kindly provided screenshots (appendix 1) of the fees and charges levied last year and would be grateful if other member authorities would be willing to share documentation regarding rates charged.

 

SL0200 - External funding of Sports Bodies - 310818

A member authority is investigating the possibility of funding external sports bodies to deliver specific programmes around sporting opportunities in the community.

Do you fund external bodies to deliver sports-related programmes?

Do you have a policy framework in place?

 

SL0199 - Disabled Usage of leisure Facilities - 220818

A member authority is seeking to increase the usage of leisure centres by those with a disability

• Do you record those participants with disabilities?
• What percentage of your bookings are by customers with a disability’?

 

SL0198 - Employee membership of leisure centres - 160118

A member authority is reviewing the terms of leisure centre memberships offered to current Council employees

• What do you currently offer?
• What is the cost to the employee?
• Any restrictions on usage?
• Any variations of terms offered?

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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