2024

SL0293 - DSEAR Assessment – 290324

A member authority is reviewing its health and safety procedures around pool operation.

They are primarily concerned about their DSEAR Assessment (The Dangerous Substances and Explosive Atmospheres Regulations (DSEAR))

Please could you answer the following:

•              Do you currently have a DSEAR assessment completed for their plant rooms / chemicals stores?

•              Who completed the assessment?

o             Your management team?

o             An external provider?

•              If you used an external provider

o             What was you reasoning behind this decision?

o             What was the cost?

 

SL0292 - Concessions on Leisure memberships – 250324

A member authority is reviewing their online membership system for leisure

Members of the public can purchase a standard membership or tick the relevant box (age, disability etc) and claim a concession with a reduced membership fee.

The Council wish to ensure that only qualifying people receive their rightful discount

The Council wish to know the following:

•              Do you offer concessionary (reduced fee) memberships online?

•              How do you police those who claim?

o             Do you give a certain time to demonstrate proof – if so how?

o             Will you accept proof via email/text/hardcopy?

o             Do you revert to standard rate if criteria not demonstrated?

o             To whom do you offer concessions?

•              Do you have standard T&Cs that you can share

 

SL0291 - 24-hour access to Gyms – 150224

A member authority is seeking to bring in 24-hour access to its Gyms

Please can you answer the following questions

1.         Access Control:

•          How is access to the 24-hour gym controlled?

•          Is there a key card system, mobile app access, or another method in place?

•          How do you ensure that only authorised members can enter during non-staffed hours?

2.         Security Measures:

•          What security measures are in place to ensure the safety of members during 24-hour access?

•          Is there surveillance or monitoring of the gym floor during non-staffed hours?

3.         Emergency Protocols:

•          What procedures are in place to handle emergencies or medical situations during non-staffed hours?

•          How are members informed about emergency protocols and contact information?

4.         Member Support:

•          Is there any on-call support or assistance available to members during 24-hour access?

•          How do members contact staff or receive help if needed?

5.         Equipment Accessibility:

•          Are all gym equipment and facilities accessible during 24-hour periods?

•          Are there any restrictions on certain areas or equipment during non-staffed hours?

6.         Membership Fees:

•          Is there any additional cost associated with 24-hour access, or is it included in the standard membership fees?

•          Are there different membership tiers with varying access levels?

7.         Future Enhancements:

•          Are there any plans to enhance or modify the 24-hour access system in the future?

•          Are there upcoming features or improvements to be aware of?

 

SL0290 - Sports Pitch Booking Services / Software – 150124

A member authority is reviewing the operation of the booking system for its football, cricket and rounders pitches.

They are keen to learn what other booking software other councils use.

Please can you provide the following information:

•          How do you currently take pitch bookings?

•          Do you use an online/App based service?

•          If online – what is the name of the software or provider?

•          Are you able to provide a typical yearly cost?

•          How are bookings policed?

 

SL0289 - Future subsidy for leisure centres – 040124

A member authority is negotiating the level of subsidy it pays to its leisure delivery partner going forward

Their current portfolio includes 1 stand-alone swimming pool, 2 leisure centres with pools and 2 dry site leisure centres and current subsidy for 2023/24 is around £350K

Please can you share the following information:

•          The number and type of leisure facilities you operate?

•          What is your predicted subsidy payment for 2023/24 and 2024/25?

•          Do you have a current leisure centre business plan that you can share?