Waste Management, Refuse Collection and Street Cleansing
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Advisory Groups & Seminars
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The Waste Management, Refuse Collection and Street Cleansing Advisory group provides an opportunity to share and hear case studies of successful innovations in waste and street cleansing services, delivering improvements in service provision for residents, efficiencies through smarter working practises and commercial income streams. A typical agenda may include policy updates from sector partners, details of recent Advocacy work and facilitate professional development through learning and networking with peer colleagues in other local authorities. All meetings are free to attend and there is no upper limit on how many staff and elected members may attend from each APSE member authority. The group also has the opportunity to gather within the context of Future Focus, the Southern Region's seminar exploring innovative initiatives in service delivery to meet future challenges. To register your details to receive details of upcoming meetings, please complete our contact form, stating your service interest areas.
Briefings & Research
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Briefing: 19-01
Waste and Resources Strategy For England: Government Policy Paper
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Briefing: 18-48
Bulky Waste Collection Services
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Briefing: 18-32
State of the Market 2018 - Refuse
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Briefing: 18-14
State of the Market 2018: Street Cleansing and Streetscene
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Network Queries
Through APSE’s Network Query service staff and councillors from member authorities can circulate a query across the Association’s 250+ member authorities to ascertain feedback on matters of service delivery. Previous queries have sought feedback on work scheduling, education and enforcement practices, delivery models, plant and equipment. To disseminate a query, please fill out our online request form here. To request a copy of the feedback from a previous query, please click here.
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Performance Networks
Exploring a range of measures including cost per household, rate of missed collections and customer satisfaction, Performance Networks’ Refuse Collection module supports member authorities to benchmark outcomes in domestic and commercial waste collection with authorities across the UK and within family groups. Reports are prepared in a range of formats and the service provides a ‘one-stop shop’ for all data and information related to the performance management of Refuse Collection services.
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Through Performance Networks, APSE has been supporting member authorities to benchmark outcomes in Street Cleansing since ?. Developed organically, under the direction of service managers, the benchmarking group has grown to a UK wide network and conduit of performance information exploring outcomes in cost, quality and productivity.
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Included within the service is the Land Audit Management System (LAMS)– Street Cleansing facilitating bi-monthly benchmarking of the quality of scoring transacts of land on the quality of public realm management as the public would see it.
Alongside this, Performance Networks and LAMS also provides modules for Cemeteries and Crematoria and Parks, Horticulture and Grounds Maintenance.
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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