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Association for Public Service Excellence
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Lifting the lid on COVID 19 and workforce resilience with APSE

Many APSE member councils, during the course of the on-going health pandemic, expressed concerns about the impact on the local government workforce well-being and the overall impact on resilience, both in terms of managers facing new challenges and increased demands, alongside the overall workforce, including frontline staff and ‘back-office’ unseen roles, as well as on managerial and political leadership teams and elected members dealing with new demands at a constituency level.

APSE conducted a short survey during late November / early December in an attempt to identify the reality for both frontline and support staff on their mental health and wellbeing as they have supported their local communities throughout the pandemic. APSE's Mo Baines had the opportunity to discuss the findings of the survey at a PPMA webinar on Friday 15 January. 

312 responses were received and the results show a somewhat bleak emerging picture of the impact on the local government workforce as the relentless challenge of dealing with this crisis and delivering core services to our most vulnerable members of our communities continues without respite.

You can read the full APSE briefing here

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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