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Association for Public Service Excellence
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Who we are
What we do
Events
Events

Trading Standards

Trading Standards

This service provides comparators for trading standards service. As standard for all the benchmarking services the following data is provided:

  • Cost of service
  • Productivity
  • Staff absence
  • Customer satisfaction
  • Human resources and people management
  • Quality assurance and community consultation

The following data is also provided for trading standards:

  • Consumer Complaints
  • Business Requests
  • Enforcement Data
  • Premises Inspections
  • Tobacco retailers
  • Customer satisfaction
  • Business compliance
  • Staffing
  • CPD
  • Staffing Costs
  • Operational Costs
  • Income
  • Grants received

Performance indicators

Click here to view the Performance Indicators for this area.

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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