Our expert trainer will be able to share training materials and use visual screen sharing technology, to ensure you are fully up to date on all aspects of data completion training.
What does the training cover?
The data completion training covers the following items:
• Introduction to performance networks
• Why we need performance data
• Explanation of ‘family groups’
• Customer satisfaction surveying
• Introduction to the data collection templates and how to use them
• Data completion etiquette
• Further support and involvement
Pre recorded sessions now available to view at your leisure
We offer live data completion training twice a year, once in June, following the release of the updated templates, and again in January to support the second data collection period.
The sessions are recorded and available to view at your convenience via the training pages of members' web portal, offering flexible, on-demand access whenever it suits you.
If you are not yet registered on the portal, please contact us at [email protected], and we will be happy to assist you with access.
Prefer a Group Session?
If you’d rather take part in a live training session alongside colleagues from your authority, we’re happy to arrange a bespoke group session tailored to your needs. Simply complete the form below, and we’ll be in touch to set it up.