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Association for Public Service Excellence
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Specialist Consultant in Operational and Commercial Waste Management

Key service areas:

  • Commercial Service
  • Grounds Maintenance
  • Recycling
  • Streetscene
  • Waste Management
  • Operations
  • Contract Manager

Qualifications

  • MBA
  • IMD Lausanne- Entrepreneurship
  • Higher National Certificate - Business and Finance
  • National Certificate - Business and Finance

Interim Profile

A Senior Leader with extensive operational and commercial experience in the public and private sectors managing environmental services. Excellent track record of developing and delivering street scene services, along with recycling and waste related services, cost effectively.

Recent experience includes Interim Head of Environmental Services at a City Council. An initial 6-month assignment was subsequently extended to 13-months. In addition to overseeing the management of the day-to-day services, a number of services were reviewed, including the street scene and waste services, with reports presented to cabinet and with the subsequent implementation of recommended changes.

Key Skills and Competencies

  • Strategic, customer focused business leader with vast experience of managing teams to deliver quality services.
  • Coach and mentor to a number of management teams, helping to develop colleagues and create high performing, motivated teams to drive the attainment of business goals.
  • Has operated across a range of roles delivering various services with the adaptability and capability to understanding different businesses and to challenge existing practices and develop alternative solutions.
  • Experience of leading management and operational teams to deliver great customer service whilst controlling costs.
  • Customer interaction at all levels, with an active involvement in business development and contractual negotiations.

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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