Operational Manager within Building Maintenance and Property

Ref: IM0111

Key Service areas:

• Building Maintenance
• Housing
• Project Management
• Property
• Business and service planning
• Change management
• Budget management
• Operational management.

Profile:

Since commencing employment as an apprentice electrician in Local Government over 30 years ago, this associate has demonstrated unwavering commitment to developing the skills, experience, and knowledge necessary to succeed at a senior level in the public sector. The career path taken has enabled this associate to acquire a unique balance of efficiency, financial accountability, customer focus, and quality of service essential in the public sector.

Appointments held in the public sector, including roles as Acting Head of Leisure, Property Maintenance & Facilities Management, and Acting Head of Roads, Property & Waste Management, have equipped this associate with strong business leadership and management skills, an understanding of political sensitivities, and experience in corporate working. Additionally, hands-on experience in operational roles has expanded this associate's depth and breadth of knowledge, crucial for effectively carrying out interim management appointments or consultancy work within various local government services, both at strategic and operational levels.

This experience encompasses:

• Leadership in business and service planning, change management, project management, management accounting, budget management, and operational management.
• Leading corporate initiatives, interdisciplinary work, team collaboration, handling sensitive and political issues, troubleshooting, managing change, and addressing industrial relations.
• Developing, reviewing, and implementing council-wide policies aligned with corporate and service plans.
• Engaging in strategic planning projects, asset management strategies, and corporate procurement policies.
• Reviewing, managing, and enhancing service and financial performance across service areas.
• Developing local strategies to align with national agendas.
• Delivering high-quality, customer-focused, cost-effective frontline services responsive to customer demands.
• Effectively managing conflict and facilitating resolutions