All Courses

Equality on the Frontline

Advanced Contract Management (CPD)

Advanced Parks Management: Sustainable Finance (CPD)

The Bereavement Journey (ICCM)

Biodiversity Net Gain: Preparing Parks Professionals

Building a Climate Business Case

Burial and Cremation (Scotland) Act 2016

Coaching and Mentoring Skills for Councils

Carbon Literacy for Elected Members

Carbon Literacy for Leaders and Managers

Carbon Literacy for Local Authorities

Carbon Literacy for Town and Parish Councils

Carbon Literacy Trainer

Construction Design and Management Regulations Refresher

Developing and Delivering a Commercial Strategy (CPD)

Developing and Managing Service Level Agreements

Effective Time Management for Local Authorities

Effective Social Media for Local Authorities

Enhancing Customer Experience on the Frontline

Health & Safety in Waste and Environmental Services (Pinsent Masons)

Health & Safety - Working on Highways and Verges (CPD)

Insourcing Public Contracts: Rebuilding Capacity

Introduction to Parks Management (CPD)

Introduction to Waste Collection and Street Cleansing

Improving your Written Communication Skills

Leadership and Management Skills (CPD)

Leading a Customer-Focussed Culture in Local Authorities

Legal and Practical Management of Cemeteries (ICCM) Masterclass

Managing Allotments in Local Authorities

Managing Programmes in Local Government

People, Personalities and Performance: An Introduction to Psychometric Testing

Presentation Skills

Principles of Contract Management (CPD) Masterclass

Project Management in Local Government (CPD)

Role of the Facilities Manager (CPD)

Supervisory Skills for Team Leaders in Frontline Services (CPD)

Train the Trainer

Turning Complaints into Compliments

Wellbeing in the Workplace

Working with Volunteers & the Voluntary Sector

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.