Association for Public Service Excellence
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Legal and Practical Management of Cemeteries (ICCM) Masterclass


£263+VAT (APSE members) £446+VAT (Non-members)                                          

06/09/22(AM) + 07/09/22(AM)

Learn more about our in-house option, please contact Fiona Sutton-Wilson for details: fsuttonwilson@apse.org.uk


APSE Training and the Institute of Cemetery and Crematorium Management (ICCM) are offering this online masterclass to help local authority bereavement managers with legal and practical compliance. In addition to addressing common problems, issues and mistakes, participants will also explore the income that can be realised by burial authorities. This course is highly interactive, led by knowledgeable and experienced trainers with up-to-date insights into compliance, as authorities navigate a rapidly changing landscape and increased risks in this sector.


Learning Outcomes:

By the end of this session you will:

  • Consider the Local Authorities Cemeteries Order 1977 (including Compliance and general powers of management, registers and records, granting and extending rights, consent and avoiding disputes)
  • Evaluate what skills are required to manage the service and staff
  • Appraise potential income streams
  • Devise a project approach to the administrative processes from bookings to registration
  • Judge the importance in checking procedures for grave digging
  • Develop insights into Law and practice - Exhumation


Who will benefit from attending?

Cemeteries and parks managers, support service staff with responsibilities for the above, or anyone who is looking to develop or refresh their management skills in compliance.


This course will be delivered online via Microsoft Teams. To access it, you will need a WiFi connection or mobile data hotspot. Downloading Microsoft Teams to your laptop, desktop or smart device will give a better performance and greater functionality throughout the day.  This highly interactive training includes a mixture of presentations, video conferencing, group work, games, quizzes and video.



This course is offered as a full day or as two half days.

Morning sessions:         09:30 Start        12:30 Finish

Afternoon sessions:      13:00 Start        16:00 Finish



Click on the buttons for more information about the course

APSE Trainers

Programme (pdf)



Complete the booking form below to reserve your place!

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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