What will the future of Local Government Services look like? What are the key skill sets of the 21st century public servant? How can we capture the entrepreneurial spirit? This seminar will examine all these questions and more, facilitating peer-to –peer learning through expertly led Innovation Hubs.
Open to all interested in the future of local government services, expect to meet and engage with like-minded colleagues from across the South of England exploring both cross-cutting and service specific issues including cultural transformation, technological change, service innovation, managing demand for services and strategies for income generation.
APSE South/South West Annual General Meeting
Within the lunch hour of this seminar, we will be holding the Annual General Meeting for the APSE South/South West region. At this meeting, we will elect the Regional Chair and Secretary as well as other representatives on APSE National Council for the year ahead. We will take a look at what has happened over the year in the region and at what’s happened within the APSE network, across the UK and gather views on how to take the Association forward in the year ahead.
The 21st Century Public Servant – redesigning public services from the ground up
Rachel North, Deputy Chief Executive, Tewkesbury Borough Council
Adele Taylor, Director of Finance and Support Services, East Hertfordshire District Council
Commercialisation and Income Generation
Paul O’Brien, Chief Executive, Association for Public Service Excellence (APSE)
Oxford City Council - APSE Overall council of the Year 2015 & MJ Best Achieving Council 2014
Tim Sadler, Executive Director for Community Services, Oxford City Council
How can we learn about what’s best for our citizens and customers?
Toby Blume, Cooperative Council Implementation Lead (2012 - 2016), Lambeth Council
Underground Waste – Case studies from the UK and abroad
Patrick Knowles, Senior Consultant, APSE
Re-thinking Parks – Bournemouth’s Coastal Parks and Garden Foundation
Michael Rowland, Head of Parks Development, Bournemouth Borough Council