17 January 2020
Ruthvenfield Depot, Perth
Documents
Presentations
Joint discussion on SCOTS / APSE customer satisfaction survey including Glasgow City Council case study
Gordon Henderson, Asset Management Officer, Falkirk Council and Kevin Hamilton, Head of Roads, Glasgow City Council
Review and Analysis of Performance Networks Outcomes for 2018/19
Colin McInnes, Associate, APSE Solutions
APSE update
Louise Melville, Principal Advisor (Scotland), APSE
Discussions
Climate emergency - what is it and how my service can contribute to addressing it?
Facilitated by Louise Melville, Principal Advisor (Scotland), APSE
Roads & Street Lighting clinic: Issues affecting service delivery
Group discussion
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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