20 April 2018
Tayside Contracts, Ruthvenfield Depot, Perth
Documents
Presentations
APSE update
Louise Melville, Principal Advisor (Scotland), APSE
Measuring customer satisfaction for roads maintenance
Debbie Johns, Head of Performance Networks, APSE and Dot Reid, Area Roads Engineer, Falkirk Council
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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