6 May 2016
Ruthvenfield Depot, Perth
Documents
Presentations
APSE Update
Louise Melville, Principal Advisor (Scotland), APSE
APSE/SCOTS Performance Networks update (unavailable online)
Raymond Smith, Roads Manager, Falkirk Council
Discussions
Process benchmarking: flooding issues - including emergency action plans, escalation processes, innovative work methods
Impact of budget cuts on service provision
Types of IT systems used by roads and lighting services and local authority experiences
Discussion of issues affecting service delivery and network queries
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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