PlotBox is delighted to announce the appointment of Asim Mirza as its new Director of Operations.
Asim brings 20 years of operational experience in building strong operational teams that embrace the best of technology, process and people, with a focus on the customer experience and digital transformation.
As Director of Operations, Asim will oversee all PlotBox operational functions, from project management to mapping, data migration and training, as well as front-line customer support and customer success - leading the way and setting the strategy for its high performing delivery teams.
Asim said, “I am really pleased to be appointed as the Director of Operations for PlotBox and ensuring that all of our customers have a world-class onboarding relationship and beyond.
It was important for me to join a growing technology company with a highly innovative product and platform whilst being part of an industry which makes a real impact at the human level. I feel that this is so applicable in the deathcare space.
It was also important for me to join an industry where I use my experience to make a difference. Successful digital transformation is where the combination of the human element and the technology really works. This is what we expect for ourselves and this is what we wish to deliver for our customers.”
PlotBox CEO, Sean McAllister said, “I am delighted to welcome Asim as part of the PlotBox Senior Leadership team. We pride ourselves on delivering world-class solutions to our clients, and rely on our operational teams to support our global partners in the best way possible. Asim’s keen insights, strong leadership and wealth of experience will help us to keep the customer at the heart of everything we do as we scale our operations and move into our next phase of growth.”
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Notes for editors:
PlotBox is a cloud-based deathcare management solution that facilitates cemeteries, crematoria and funeral homes in operating to world class standards. It is unique and significantly superior because unlike all other providers, it is the world's first solution to fully integrate two previously separate functions - software and mapping. The number and scope of problems this innovation solves, revolutionises the way facilities both operate and grow, changing the landscape of deathcare management forever.
Headquartered in Northern Ireland, with offices in the United States and Australia, the growing team of over 80 across all locations gives PlotBox the capability to provide the same professional levels of service and satisfaction across the globe.