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Association for Public Service Excellence
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Cemetery and Crematorium Services

Cemetery and Crematorium Services

This service provides benchmarking information for cemetery only, and cemetery and crematorium authorities. As standard for all the benchmarking services the following data is provided:

  • Cost of service
  • Productivity
  • Staff absence
  • Customer satisfaction
  • Human resources and people management
  • Quality assurance and community consultation

The following data is also provided for cemetery and crematorium services:

  • Price of a traditional grave
  • Price of an adult cremation
  • Front line staff costs as % of total costs
  • Net cost per disposal

Performance indicators

Click here to view the Performance Indicators for this area.

Sample report

Click here to view a sample Performance Networks report.

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Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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