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Legal and Practical Management of Cemeteries Trainers

David McCarthy - ICCM

David McCarthy FICCM (Dip)(Hons) is the Technical Services and Guidance Manager of the Institute of Cemetery and Crematorium Management (ICCM). David’s career in the field of bereavement spans 25 years firstly with the City of London Cemetery and Crematorium where he worked his way up through the various areas of the service until he obtained the position of Cemetery and Crematorium Manager. For the past 5 years he has worked full time for the ICCM.

Before his involvement with the specialist field of bereavement care, David worked as a Presentations Manager for a Multi-National company specialising in communications. This involved the construction and delivery of training courses and working on promotional events both in the UK and overseas.

David has a wide experience in delivering training with a special emphasis on our legal training on Exclusive Rights of Burial which is the training course that David researched and put together as part of his Thesis to obtain his Diploma with Honours. David has been delivering the ICCM Customer Care Course since it was first developed for professionals working in the highly sensitive area of bereavement.

 

Lee Snashfold – APSE Associate Trainer

Lee is an Associate for APSE and the ICCM and has spent the last 36 years serving the Cremation and Burial industry.

He started his career at Beckenham Crematorium and Cemetery in 1981 and in 1997 when Beckenham was bought by SCI, Lee was appointed to the position of Crematoria Manager – London, with responsibility for its various London and Kent Crematoria and Cemeteries.

In 2003 Lee co-founded Classic Cremation Partnerships and spent the next 6 years providing assistance to the industry by way of Management agreements, emergency staff cover, revenue enhancement studies and feasibility studies. During this time, he established links with the General Cemetery Company, owners of the famous Kensal Green Cemetery and West London Crematorium, where he went on to serve as Manager, Clerk to the Board and in 2008 was elected to the Board of Directors.

In August 2010 Lee was appointed Consultant to the East Suffolk Crematorium Company for the new build site Seven Hills Crematorium and an initial 6-month contract was eventually extended to 3 years. In this period, the site became the most successful new build anywhere in the country for the last 25 years.

Lee has extensive experience in all areas of the industry and in the past 12 months has carried out 2 feasibility studies for authorities and provided 7 months of Management cover for Stockport Metropolitan Borough Council.

 

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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