Presentations
Speaker Presentations
Benchmarking in America: how do they do it?
Has austerity bitten: what do the public think?
Chris Hopkins, Senior Project Manager, Survation
Maintaining or improving performance?
Debbie Johns, Head of Performance Networks, APSE
Can commercialisation and innovation overcome the impact of the budget cuts?
Panel discussion:
Richard Auton, Director, Walker Morris
Pete Johnson, Service Manager, Transport Services, Wakefield Council
Louise McErlain, Nutritionist, Manchester City Council
Ross Grieve, Service Manager, Building Services, Fife Council
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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