Tuesday 9 June 2026
Presentations
Improving financial control and customer payments in bereavement services
Chris Edge, CEO, Edge Systems, APSE Approved Partner
Building digital capability to support service improvement
Alan Sheldon, Head of Bereavement Services, Liverpool City Council
Using digital records to improve access, accuracy, and service delivery
Joseph Durrant, GIS Officer, Tewkesbury Borough Council, APSE Cemeteries and Crematoria Innovation Award Finalist 2026
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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