APSE Northern Region Forum: Gateshead
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Seminar objectives:
This seminar is an ideal learning and networking opportunity for elected member, officers and trade unions interested in the delivery of sustainable long term solutions which are helping local authorities survive and prosper in today’s challenging public sector environment.
The meeting will provide insights into how others are achieving quality outcomes in managing performance management techniques, transformational change and a wide variety of digital technology.
PRESENTATIONS
Developing Knowledge and Cultural Change in Performance
Isobel Nicholson, Business and Improvement Team Leader, Northumberland County Council
Developing Commercial Opportunities and Ensuring Business Retention
Michael Lamb, Facilities and Catering Manager, Gateshead Council
Shaping a Brighter Future: Transforming the Organisation
Beccy Brown, Director of HR, Legal and Communication, Stockton-on-Tees Borough Council
Using Diagnostic Review Methodologies to Transform Service Delivery
Paddy Knowles, Senior Consultant, APSE Solutions
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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