25 January 2019
Ruthvenfield Depot, Perth
Documents
Presentations
APSE update
Louise Melville, Principal Advisor (Scotland), APSE
Commercialisation: Future opportunities and tips for getting started
Iain Waddell, Managing Director, Tayside Contracts
Measuring customer satisfaction for roads maintenance - survey progress update (unavailable online)
Dot Reid, Roads and Grounds Manager, Falkirk Council
Performance Networks Data Review 2017/18 (unavailable online)
Colin McInnes, Associate, APSE
Discussions
Roads and Street Lighting clinic - issues affecting service delivery
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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