6 February 2018
Hamilton Town House, Hamilton
Documents
Presentation
North Lanarkshire’s Customer Service Focus
David Campbell, Assistant Area Manager, North Lanarkshire Council
Iain Scherr, Research and Coordination Officer, APSE
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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