APSE performance networks seminar 2015
Kindly sponsored by Fraser & Fraser
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This working seminar is an essential part of the performance networks timetable and is an excellent shared learning opportunity. The seminar will include the year 17 (2014/15) data collection results as well as issues affecting service performance. The workshop sessions will feature a range of topics including what the data is telling us about managing reduced budgets, generating income, how to use performance data effectively, best practice case studies and problem solving surgeries. There will be an opportunity in each workshop to discuss issues of local concern and develop solutions with colleagues through problem solving surgeries.
Presentations
Productivity v Quality: will this relationship last?
Debbie Johns, Head of Performance Networks, APSE
Performing productively? Findings from the national research
Mike Bennett, Director, Public Intelligence
The public's point of view: how does it feel for citizens?
Katharine Peacock, Managing Director, ComRes
APSE Overall Council of the year 2015: Oxford's improvement journey
Peter Sloman, Chief Executive, Oxford City Council
Performance data: The key to commercial success - Expert Panel
David Bentley, Head of Asset Management, CIPFA
Ronnie Dempster, Head of Technical Services, Dumfries and Galloway Council
Andy Mudd, Head of APSE Solutions
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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