Association for Public Service Excellence

Who we are

What we do

Events

Events

APSE Building Maintenance and Repairs Seminar 2019

View the programme here

For a full list of the Apprentice Awards Finalists and Winner, please see out APSE news page.

The policy context - Paul O’Brien, Chief Executive, APSE

Human Habitation Act 2018 and the impact on local authorities - Tom Tyson, Barrister, Zenith Chambers

Fire Safety and the resident challenge - Rosemary Brown, Head of Compliance and Governance, London Borough of Camden

Future standards and regulations - Colin McInnes, APSE Associate

Developing an approach to support tenants on Universal Credit - Matthew Foreman, Director of Customer Service, Your Homes Newcastle

Workshop 1: Delivering an R&M Service

Insourcing - Andy Mudd, Head of Solutions APSE

Open book contract management - Peter Gray, Head of Property Services (Housing) and Made Awotesu, Contracts Administrator, Welwyn Hatfield Borough Council

Working in partnership to create a new platform to support the delivery of property repairs - Neil Martin, Business Manager - Asset Management and Maintenance Service, Sandwell Council

Workshop 2: Sustainability for the future

The policy landscape - Charlotte Banks, Energy and Research Officer, APSE

Solar panels for reducing council tenants’ energy bills - Tim Day, Solarplicity

Ensuring the sustainability of retrofits - Professor Will Swan, Associate Dean Research, School of Built Environment, University of Salford

Morning Briefing

Property Compliance Management - Sarah Jowett, APSE Associate

Heat pumps, a ready made solution - Iain Carr, The Kensa Group

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.