National Conference Centre, Solihull
Thursday 27 April 2023
The truth about next of kin enquiries
Nick Beetham, Fraser and Fraser
The presentations can be viewed at the links below.
Cardiff City Council highlighted how they have introduced a locally-based direct cremation service which involves the support of local Funeral Directors, offers improved experiences for the bereaved and reduces carbon emissions.
Middlesbrough Council through cross-skilling their entire bereavement workforce have created greater service resilience to ensure their service is fit for current needs and future-proofed and that staff are can do everything related to bereavement from start to finish.
Sheffield City Council have created a multi-faceted engagement programme across the City’s diverse audience to promote the cultural, historical and natural assets found in a grade 2* listed garden cemetery in the heart of The City.