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APSE Online Cemeteries and Crematoria Seminar 2023


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Bereavement Services is a high-profile council service which, as well as meeting the needs of the bereaved, is under increasing pressure to become commercially self-sustaining and delivering value for money.  The service area is also facing a growing number of demands and challenges, ranging from; changing cultural needs, new environmental requirements, new land for burials, greater economic transparency and more recently growing funeral poverty as the cost of living crisis becomes more extreme.

To meet these demands Bereavement professionals are having to learn new skills which not only address the needs of the service and its users but also completely new areas of work such as managing which conserve and preserve historical and cultural assets as well as providing increased opportunities for biodiversity.

This online seminar brings together a range of expert speakers who will share with delegates their knowledge and experience of how they are meeting the demands being placed on the service and the innovative approaches that are being adopted to achieve the best outcomes for the service and wider community.



An award-winning approach to achieving environmental and financial sustainability
Jacqueline Landy, Head of Bereavement Services, Lambeth Council


Improving performance in the Cemetery and Crematoria Service
Marcus Vickers, Operations Manager, Middlesborough Council


Ensuring the workforce is fit for the future
Lee Snashfold, APSE Associate

From down under to across the pond: insights from the UK, US, Australia, and New Zealand
Niall Adams, Solutions Consultant, PlotBox

Managing tourism in cemeteries located in a UNESCO World Heritage Site
Jane Matheson, Bereavement Operations Manager, City of Edinburgh Council

Review of Crematoria Guidance PGN (5/12)
Olu Sokoya, Environmental Protection Officer, Buckinghamshire Council

Recycling metals for the benefit of local charities
Adrian Clarke, Head of Registrars, Coroners and Bereavement Services, North Yorkshire Council


Environmental sustainability and the Commonwealth War Graves Commission
David Richardson, Director of Horticulture, Commonwealth War Graves Commission


Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.






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