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Association for Public Service Excellence
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Who we are
What we do
Events
Events

1 November 2019

Ruthvenfield Depot, Perth


Documents

Agenda


Presentations

Virtual Reality Health & Safety Training Evaluation - Roads workers including demo (unavailable online)
Nicola Vemmie, Senior Asset Management Consultant, Jacobs

Collaboration in Action: Shared Head of Service for Roads & Transportation
Gail MacFarlane, Head of Shared Services - Roads & Transportation, Inverclyde & West Dunbartonshire Councils

Measuring customer satisfaction for roads maintenance – survey progress update (unavailable online)
Dot Reid, Roads & Grounds Manager, Falkirk Council

Review and analysis of Performance Networks Outcomes for 2017/2018 - continued (unavailable online)
Colin McInnes, Associate, APSE Solutions

Roads & Street Lighting clinic: Issues affecting service delivery
Group discussion

APSE update
Louise Melville, Principal Advisor, APSE Scotland

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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