APSE Northern Ireland regional meeting - Performance Improvement
Performance improvement and meeting your new responsibilities
Nichola Creagh, Department of Education
Performance - a new culture for a new council
Dr Theresa Donaldson, Lisburn City and Castlereagh District Council
Performance frameworks, monitoring and measurement
Andy Mudd, APSE
Is planning a special case?
Susan Wilkin, Department of Education
It’s all for the services…
Tim Walker, Belfast City Council
Here’s one I prepared earlier…
Debbie Johns, APSE
Workshop Session 1
Refuse and Street Cleansing
Bill Buckley, APSE
Leisure / Cultural Services
Sue Finnigan, APSE
Planning / Building Control
Andrew Uprichard, APSE
Workshop Session 2
Facilities Management/Catering/Cleaning
John Bedwell, APSE
Cemeteries and crematoria
Paul Wright, Halton Borough Council
Corporate performance
Andy Mudd, APSE
Workshop Session 3
Transport & Vehicle Maintenance
Debbie Johns, APSE
Parks and Grounds Maintenance
Paul Wright, Halton Borough Council
Environmental Health
Bill Buckley, APSE
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
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