APSE Cemeteries and Crematoria Seminar 2018
APSE Cemeteries and Crematoria Seminar 2018
Friday 16 November, Preston Marriott Hotel
Overall seminar sponsor:
About the seminar
Bereavement Services are under increasing pressures to become self-sustaining commercial ventures. The service is are also facing changing cultural requirements as well as being held responsible for caring for the environments in which their services work. Added to this catalogue of responsibilities is the need to meet a long list of new and current legislative demands.
Whilst these challenges have to be met, the heart of the service is still to ensure it considers its customers’ needs at the most vulnerable time in their lives.
In a time of austerity local authorities continue to find their budgets shrinking and as such managers and staff alike are having to look for ways to compensate against these losses, either through service efficiencies, generating new sources of income, or innovative service delivery methodologies.
Service delivery is therefore having to change. APSE recognises this need, and through the provision of this seminar and its wider networking services can help managers hear examples of how these changes can be brought about.
Presentations
Service options for Bereavement Services
Lee Snashfold, APSE Associate
The future regulation of cemeteries
Heidi Bignell MSc BSc LCGI FGS, Environment Agency
Developing Scotland’s first respectful funeral service
Robert McCulloch, Acting Head of Service Housing and Communities and Barbara McNaughton, Service Support Co-ordinator, East Ayrshire Council
Developing cemeteries for the future
Mike Coe, Chief Executive, Arnos Vale Cemetery Trust
Robert Stephenson, Chairman of the National Federation of Cemetery Friends and a trustee of four London cemeteries.
Tracing next of kin and property owners
Chris Grogan, Client Relationship Manager, GB Hooper and Son
Lisa Parkes, Service Cemeteries and Crematorium Manager, and Denis Lloyd, Senior Crematorium Supervisor, Wirral Council
Harriet Carty, Director, Caring for God’s Acre
The importance of data to providing quality bereavement services
Wayne Priestley, Principal Advisor, APSE
Promoting excellence in public services
APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.
.png)
.png)
