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Leadership and Management Skills (CPD)

Upcoming sessions

Date

Price (APSE Members)

Price (Non-APSE Members)

Price (Commercial)

 

 TUE 18/11/25 + WED 19/11/25 

 09:30 - 12:30 [TWO HALF DAYS]

£284 + VAT

£482 + VAT

£723 + VAT

 Delivered online via Microsoft Teams

 

To learn more about our in-house option, please contact us for details: [email protected]

In this period of change for local authorities, there has never been more need for strong, insightful leadership and management. But what does that mean? How do leadership and management differ from each other? How do the two go hand-in-hand? And how can you personally develop the skills to make a tangible difference for your team, service or directorate?

This interactive course from APSE is designed for middle and senior managers in local authorities. It provides an opportunity to explore leadership as a critical management quality during times of turbulence and change as well as business as usual.

On this course we look at different types of leadership and when they are needed; the traits of a good leader and how they fit your leadership style; how to solve problems and make hard decisions; and the importance of emotional intelligence. We combine theory with the practical tools needed to lead, in different situations, with resilience, clarity and compassion.

 

Learning Outcomes:

During the course you will:

  • Explore transformational leadership as a management skill.
  • Examine organisational culture as a foundation for leadership.
  • Analyse the impact of your natural behaviour traits on team developments.
  • Utilise problem-solving skills to address issues facing frontline managers.
  • Explore emotional intelligence through a coaching approach.
     

Who should attend the course?

The course will be beneficial to anyone in, or hoping to progress to, a leadership or management role, including:

  • Heads of service
  • Operational managers
  • Supervisors
  • Experienced supervisors and team leaders who are looking to progress their careers.

Continuous Professional Development (CPD) 

This course has been independently certified as conforming to accepted CPD guidelines. Delegates will earn 5 CPD points from attending the full course and will be issued with a CPD certificate for their personal records.

 

Click on the buttons for more information about the course

APSE Trainers

Course Brochure (pdf)

Testimonials 

 

 

Complete the booking form below to reserve your place!

Promoting excellence in public services

APSE (Association for Public Service Excellence) is a not for profit unincorporated association working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

 

 

 

 

 

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